Cloudaction Completes Major Remedyforce Migration for Global Technology Company

TULSA, Okla., Dec. 22, 2015 – Cloudaction, the leading BMC Remedyforce ITSM consulting and implementation firm in North America, recently completed a major Remedyforce consulting and implementation services engagement for a global networking technology company. In the engagement, Cloudaction migrated and optimized the company’s service desk environment from its existing on-premises ticketing system to BMC…

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BMC Remedyforce in Spotlight at Salesforce World Tour

TULSA, Okla., Dec. 10, 2015 – When the Salesforce World Tour rolls into Dallas on Dec. 17th, BMC Remedyforce will be in the spotlight as a true enterprise solution for IT service management and business innovation. The Salesforce World Tour is an all-new Salesforce marketing and educational program featuring one-day events held in select locations…

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Remedyforce Consulting: Salesforce API endpoint retirement Jan. 1, 2016 – Action Required

By Kedar Zavar, Senior Consultant, Cloudaction Salesforce has announced that the API endpoint https://www.salesforce.com will be retired Jan. 1, 2016. Because Remedyforce runs on the Salesforce platform, this means that Remedyforce integrations using https://www.salesforce.com as a step—including all Pentaho transformations—must be updated to Salesforce’s new official endpoint, https://login.salesforce.com, before the end of the year. What…

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