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Salesforce Solutions Architect

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Salesforce Solutions Architect
Full TimeTexas, Chicago, Kansas City or St. Louis
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A senior member of our team and a subject matter expert (SME) responsible for providing technical and functional leadership in the development of end-to-end SFDC solutions for our clients.

Must have hands-on experience with the SFDC application, platform, and integration concepts and architecting the software solution. Proven ability to analyze, design, and optimize business processes via technology and integration, including leadership in guiding customers and colleagues in rationalizing and deploying emerging technology for business use cases.

Responsibilities:

  • Serves as a Salesforce.com CRM solution expert and/or technical architect
  • Gathers system requirements, analyzes, plans and develops integration solutions for client infrastructures
  • Provides detailed design documentation of each component of the solution including data migration, integration and custom development
  • Participates in strategic project planning, identifies technical issues, risks and challenges to develop appropriate resolution plans
  • Serves as a technical advisor to management and team members
  • Provides pre-sales assistance for technical solutions
  • Builds strong relationships with existing customers to encourage additional business opportunities
  • Develops and refines re-usable IP’s
  • Works closely with internal teams, vendors and other business associates

Requirements:

  • Minimum 5 years of Salesforce.com experience as an architect
  • DEV401 certification, Service Cloud and/or Sales Cloud certification highly preferred
  • Expert understanding of Salesforce.com capabilities and limitations
  • Hands-on experience implementing Service Cloud and Communities Cloud
  • Proven ability to design and optimize business processes and to integrate business processes across disparate systems
  • Excellent verbal and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise manner to technical and non-technical audiences