ServiceNow Consultant

Print Friendly
ServiceNow Consultant
Full TimeIndia
Share Button

ServiceNow Job Summary:

This role is responsible for the validation of ServiceNow business requirements, development of system designs and processes, complex system configuration, development of custom features and enhancements, complex report and database query development for one or more business systems or environments. Able to work independently with minimal supervision and will participate in large projects. Experience in implementing Incident/Problem/Change/IT Service Catalog and other modules in ServiceNow. Extensive experience in ServiceNow tool Customization and Development. Experience in handling Enhancements/Defects in ServiceNow modules. Experience in integrating with ServiceNow. Strong technical knowledge in ServiceNow Tool OOB (Out of the Box) Concepts like Client Scripts, Ul Policy, Ul Actions, Business Rule etc. Ability to provide technical solutions Strong business Analytical Skills. Strong ITIL process implementation knowledge. Expert on ServiceNow industry best practices processes. Deep understanding of ServiceNow tool with large implementation experience.

Preferred: ServiceNow Implementation Certification, ITIL v3 certification and ServiceNow Admin


  • Performs complex configuration, custom development, testing and documentation supporting ServiceNow
  • Recognized as subject matter expert for multiple applications, development platforms, development tools or technologies
  • Communicates impact of issues to senior IT and BU management
  • Collaborates with other IT functions to design solutions for complex problems and understands end-to-end business processes
  • Designs and develops integration solutions, data migration strategies and tools
  • Works independently with minimal supervision, serves as a mentor to team members and may lead a development team as part of a larger project


  • Education: BE/BTech/MCA
  • Experience: 3-6 Years
  • Used multiple development tools such as JAVA Script, XML, HTML, AJAX, CSS, HTTP, ODBC
  • Understanding of, and the ability to put into practice, industry standards for application and data security with emphasis on ITIL best practices
  • Demonstrated ability working in collaborative team environments setting priorities and achieving results.

Benefits and Perks at Cloudaction:

  • PTO + Paid Holidays
  • Casual Dress (when in the office; when at a client site, we need to mirror their dress code)
  • Flexible Work Schedule with WFH flexibility as per policy guideline
  • Great Health Coverage
  • Daily Snack/Drink
  • Regular Happy Hours and social events including: Volunteering, Game Nights, team sports,
  • Fundoo Fridays etc.
  • Open Office Environment
  • Continuous Training, Certifications, and Learning Opportunities
  • Onsite opportunity under employee exchange program
  • Earn your extra S via special program action 1-1-1
  • Earn $ rewards for your great performance