AiRo Digital Labs Acquires Cloudaction
CHICAGO and TULSA, Okla. – AiRo Digital Labs, a global leader in business-enhancing artificial intelligence (AI) services and solutions, today announced its acquisition of Cloudaction, a leading IT consulting and implementation services company. With more than 200 consultants, Cloudaction has deep experience in IT service management, digital experience and cloud consulting. Established in 2013, it…
Continue Reading →Restaurant Chain Supports 30,000 Vendors with Custom Supplier Management Solution on Salesforce
Cloudaction developed a built-for-purpose supplier management solution on Salesforce for a restaurant chain with 600+ locations. We migrated business-critical existing functionality and also developed all-new functionality from scratch. This custom solution, which is accessed by the company’s 30,000 suppliers, is built on the Experience Cloud digital experience platform and uses MuleSoft for integration.
Continue Reading →Cloudaction and Cadalys Announce Strategic Partnership
TULSA, Okla., and SAN FRANCISCO – Cloudaction and Cadalys, Inc., are pleased to announce they have entered a strategic partnership combining Cloudaction’s deep IT service management (ITSM) consulting expertise with Cadalys’ native ITSM solution for Salesforce, Cadalys Service Management™. With the Salesforce platform becoming increasingly integral to digital businesses in every industry, organizations are looking…
Continue Reading →GenAI-led Enterprise Self-Service With Automation Anywhere
Generative AI-led RPA is a self-service game changer for customers and employees alike. As the use cases in this video demonstrate, Cloudaction’s solution architecture enables you to integrate Automation Anywhere’s RPA platform with ChatGPT to drive business value and save costs—by aggregating data from enterprise systems, including ERP, customer service, ITSM/help desk, and more—thereby providing…
Continue Reading →Reimagining Employee Experience on the Salesforce Platform – Integrations Use Case
In this video, we follow an employee named Hamilton as he uses the self-service Employee Experience site to request time off. With automated processes and integrations to timekeeping and calendar applications like Outlook, Hamilton’s request is reviewed and approved, and other applications are updated in real time.
Continue Reading →Software Company Elevates Employee Experience with Custom Salesforce Solution
Savvy leaders know that success in today’s corporate world demands a whole new way of supporting employees. Creating superior employee experiences leads to better customer experiences. Learn how Cloudaction helped a software company elevate employee experience with custom Salesforce functionality.
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