Blog Archives

Eric Olson


15+ years’ ITSM experience, nearly half as a consultant. ITIL v3 Foundation, Salesforce DEV401 Certified. Unofficial title: Problem Solver. Subscribes to “less is more” philosophy. Plays a mean ukulele.

Posted in Employee Testimonial

Shilpa Chougule


Cloudaction’s first India employee. Played major role in establishing our Pune office. Expert in public school domain. Masters in Computer Science from Oklahoma State University. Today resides in Tulsa, OK USA.

Posted in Employee Testimonial

Collin Parker


Core developer for actionHub. Expert in migrating customers from ServiceNow to Remedyforce. Technical lead on 50+ Remedyforce implementations. “Speed junkie” car racing enthusiast.

Posted in Employee Testimonial

Mark Hodge


Remedyforce customer turned Remedyforce senior consultant. 25+ Remedyforce engagements under his belt. 3 ITIL certifications. Regular blogger. Resides in Florida with wife Linda and two rescued dogs.

Posted in Employee Testimonial

Bruce Morgan


Architect of the actionHub integration acceleration. Author of Rally and JIRA connectors. Informal title: Chief Solver of Difficult Problems. Mesmerized by dynamic data visualization. Burdened by dry wit.

Posted in Employee Testimonial
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