Delivering measurable results for our customers
Making digital business work better means delivering business value to our customers, day in and day out. That’s what we're all about.
- All
- Automation Anywhere
- BMC Client Management
- BMC Discovery
- BMC ITSM
- Digital Workforce
- Remedyforce
- Robotic Process Automation
- Sales Cloud
- Salesforce
- Salesforce ITSM
- Service Cloud
- ServiceNow
- TrueSight Operations Management
Five9 Elevates Customer Service Game with BMC ITSM-Service Cloud Integration
Five9 handles more than three billion customer interactions annually for the 1,000+ clients that use its call center software. When those customers call for support, ...
Top U.S. Academic Institution Innovates with ITSM on the Salesforce Platform
Customer The customer is one of the nation’s leading R1 research institutions. IT Challenge The university had 16 different IT teams, all using different ticketing ...
Software Company Boosts User Experience for Channel Partners Via Sales Cloud and Service Cloud
The client, a global leader in enterprise infrastructure software development, uses Salesforce Sales Cloud and Service Cloud extensively. Its primary sales channel consists of a ...
Major U.S. Bank Achieves Holistic IT Infrastructure Monitoring with TSOM
Cloudaction successfully implemented TrueSight Operations Management for a major U.S. bank, integrating TSOM with their existing BMC ITSM solution – and we completed the project ...
Enriching the ServiceNow ITSM Experience for Employees and IT with RPA
At midsize-to-large organizations around the world, more IT departments rely on ServiceNow to support their IT service management than any other ITSM platform. ServiceNow’s native ...
World-Renowned Clinical Research Center Consolidates IT Infrastructure Management on the BMC Platform
The customer is a private, not-for-profit clinical research center. It is rated as one of the top cancer hospitals in the world. Cloudaction was engaged ...