Cloudaction provides best-in-class implementation services to ensure that your cloud-based IT Service Management (ITSM) environment – including Remedyforce, ServiceNow, and Discovery Solutions – is optimized for maximum business value and operational effectiveness. We understand “one size doesn’t fit all,” and so our services are tiered in order to accommodate any size customer and implementation, from a “quick win” rapid deployment to a “deep dive” strategic implementation. And whether a fixed-price or T&M engagement, we leverage a best practice-based implementation methodology and utilize our proprietary solution accelerators to meet your business requirements.
Our ITSM in the Cloud (Remedyforce and ServiceNow) Implementation Services include :
Initial set of pre-loaded and pre-packaged best practice activities to provision the environment and provide a usable out-of-the-box foundation state for onboarding with customer-specific data. Accelerates time to value and delivers quick results.
Pre-loaded and pre-packaged best practice technical implementation services enhanced by integration of the customer’s unique requirements for increased value realization. Provides optimized value to the customer includes tailored configuration, integration and mentoring.
Best practice transformative approach for a full lifecycle of implementation project. Includes delivery of complex technical needs, process engineering and adoption, multiphase rollout and organizational change management.