Your cloud implementation is just the beginning of your SaaS journey. Cloudaction developed our Managed Services program (SmartSource) to provide the right level of ongoing support to keep customers moving down the road to long-term success. Whether your organization is looking for cost-effective remote administrative support, comprehensive development and end user support, or a full- or flex –time strategic resource to continue making progress of cloud environment, we can tailor a managed solution to address your changing business requirements.
Cost-effective administrative support to assist customer’s technical team and provide additional support during upgrade
Expert remote administration and support to the customer’s technical and end users. Includes core upgrades and new product feature enablement. We create and maintain users and roles, as well as existing workflows and templates.
Comprehensives support, administration and strategic development for maximum organizational Impact. Includes comprehensive upgrades and new product features enablement. We create and maintain users, roles, workflows, and templates as well as configure new workflows, templates, and reports.