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Cloudaction Achieves ServiceNow Bronze Services Partner Designation

TULSA, Okla., USA, and PUNE, India, Aug. 27, 2018 – Cloudaction, the global cloud solutions provider with deep experience in IT business management (ITBM) and IT service management (ITSM), announced today it has achieved the ServiceNow® Bronze Services Partner designation. This achievement recognizes Cloudaction’s commitment to training and product expertise, certification and high-rated customer satisfaction to provide top-tier ServiceNow® implementations.

“We are extremely proud to have achieved the Bronze Services Partner distinction because it assures our customers that Cloudaction is 100 percent committed to the ServiceNow® platform and to helping them maximize the value of their ServiceNow® investment,” said Cloudaction President and Co-Founder Samir Kumar. “I would also like to specifically recognize our ServiceNow® practice team whose passion, commitment and dedication enabled us to achieve this great result in a shortest time frame.”

The ServiceNow® Services Partner Program recognizes partners based on their experience, expertise, competencies and specializations. By achieving the coveted Bronze Services Partner status, Cloudaction has differentiated itself from other ServiceNow® partners based on depth of knowledge, expertise and experience in ITBM and ITSM.

Cloudaction is an award-winning, multi-platform cloud solutions provider with more than 300 success implementations. The company has a history of delivering successful cloud-based ITSM and ITBM innovative solutions to clients in multiple industries, including healthcare, manufacturing and high-tech managed services.

As a trusted ServiceNow® Bronze Services Partner, Cloudaction offers end-to-end ServiceNow® services, including:

  • Implementation Services – for initial ServiceNow® ITBM and ITSM installations and post-implementation optimization
  • Advisory Services – a fully integrated, organic approach encompassing people, process and technology for ServiceNow® ITBM and ITSM implementations
  • Managed Services – via Cloudaction’s SmartSource℠ brand of SLA-governed workplace support and maintenance services for ServiceNow® ITBM and ITSM implementations
  • Custom & Integration Services – including ServiceNow® custom functional development and integration with external enterprise tools and applications

Additionally, Cloudaction provides comprehensive project management services to ensure each ServiceNow® implementation adds value to the customer from day one. Cloudaction utilizes a best-of-breed solution lifecycle methodology that blends industry best practices from the Waterfall and Agile development models.

About Cloudaction, LLC

Cloudaction is a cloud solutions firm focused on strategic consulting, implementation, managed services, integration, and innovation. Our pure-play focus spans ITBM and ITSM in the cloud (ServiceNow, Remedyforce), Salesforce (Sales Cloud, Service Cloud, Field Services), Cloud Coach, Cloudbyz, and custom Salesforce solutions. Headquartered in Tulsa, Oklahoma U.S.A. and with a global delivery center in Pune, India, we are a global company serve customers in the Americas, Europe, South Asia, and Australia. Cloudaction delivers exceptional results, on time and on budget. Visit us on the web at www.cloudaction.com.

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