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  • ITSM Advisory

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    IT Service Management is about transforming IT on the enterprise level. Cloudaction holds a unique position in the cloud advisory and technology services market as a consultancy with a fully integrated, organic ITSM approach that encompasses the entire “People, Process, and Technology” spectrum. We have years of project experience helping organizations fully understand the transformative power of ITSM and, more importantly, helping them “keep it real” through innovative services such as our SmartSource Managed Services program. And as certified experts in strategic frameworks such as ITIL, COBIT, and Six Sigma, we can help you keep moving forward, wherever you may be in your ITSM journey.

    Cloudaction ITSM Advisory Services include :

    Advisory

    • ITIL Adoption
    • Organizational Change Management
    • Coaching & Mentoring
    • Continual BSM/ITSM Assessment
    • Continual Service Improvement

    Process

    • Process Development/Optimization
    • Process/Manager Role Augmentation
    • Functional Role Augmentation
    • Service Catalog Definition

    People

    • Best Practice Awareness Training
    • ITIL & ISO/IEC 20k Certification Training
    • Process & Tool Training Development & Discovery
  • For More Details Contact us

    For More Details Contact us 1-844-2CLOUDA (1-844-225-6832) Info@Cloudaction.com