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Cloudaction and actionHub in Spotlight for Remedyforce Sessions at T3SMAC Event

TULSA, Okla., Oct. 5, 2017 – Samir Kumar, Co-Founder and President of Cloudaction, and Collin Parker, Cloudaction’s Director of Engineering for the actionHub™ integration platform, will be featured speakers at the T3: Service Management & Automation Conference (T3SMAC), Nov. 6-10, at the Palms Casino Resort in Las Vegas.
T3SMAC is sponsored by BMC Software and Tools, Technology & Training (T3). The conference offers an interactive, educational experience for attendees looking to gain mindshare and hands-on views of the latest best-of-breed IT service management (ITSM) technologies over the four-day event.

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Remedyforce Consulting: Remedyforce Summer 17 Highlights

By Kedar Zavar, Architect, Cloudaction

Among the greater BMC Remedyforce community – to include admins, support staff, clients, and consultants like me – it is generally understood that with every release the Remedyforce team adds some amazing new features. Summer 17, now generally available, carries on the tradition of excellence. As a member of the BMC Early Access Program, I got an advance look under the hood and want to highlight Summer 17’s new features.

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Remedyforce Consulting: What’s So Cool About Remedyforce Winter 17? Plenty!

By Kedar Zavar, Senior Architect, Cloudaction

As a member of the BMC Early Access Program, I am always excited when it’s time for a new Remedyforce release. I get to take a pre-release deep dive into the new Remedyforce features and capabilities that will provide measurable benefits to my customers, and which in turn will provide business value to their customers. And I must admit Remedyforce Winter 17—which is generally available today—in many substantive ways exceeds my expectations.

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Cloudaction Is Dreamforce 2016 Sponsor, Will Showcase actionHub™ Integration Engine

TULSA, Okla., Sept. 26, 2016—Cloudaction is a Dreamforce 2016 sponsor, the company announced today. Dreamforce, the annual user conference hosted by Salesforce, will be held Oct. 4-7 in San Francisco. Cloudaction’s Dreamforce 2016 sponsorship includes participation in the Cloud Expo hall (Booth 342), where the company will showcase actionHub™, the world’s first integration engine built entirely on the Salesforce platform.
“We are extremely proud to be a sponsor of Dreamforce 2016,” said Cloudaction President and Co-Founder Samir Kumar.

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Virtual Reality CMDB: The Future of Service Management

By Collin Parker, Software Architect, Cloudaction

Virtual reality (VR) is one of the most promising technologies for the ongoing evolution of service management. Here at Cloudaction, we’re looking out five to 10 years to imagine how VR can be a game changer for Remedyforce users.
The area where VR could have the most immediate impact is CMDB. Current CMDB solutions use two-dimensional forms that tend to fall short in representing complex relationship and dependency data,

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