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Remedyforce Consulting: What’s So Cool About Remedyforce Winter 17? Plenty!

By Kedar Zavar, Senior Architect, Cloudaction

As a member of the BMC Early Access Program, I am always excited when it’s time for a new Remedyforce release. I get to take a pre-release deep dive into the new Remedyforce features and capabilities that will provide measurable benefits to my customers, and which in turn will provide business value to their customers. And I must admit Remedyforce Winter 17—which is generally available today—in many substantive ways exceeds my expectations.

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Cloudaction Is Dreamforce 2016 Sponsor, Will Showcase actionHub™ Integration Engine

TULSA, Okla., Sept. 26, 2016—Cloudaction is a Dreamforce 2016 sponsor, the company announced today. Dreamforce, the annual user conference hosted by Salesforce, will be held Oct. 4-7 in San Francisco. Cloudaction’s Dreamforce 2016 sponsorship includes participation in the Cloud Expo hall (Booth 342), where the company will showcase actionHub™, the world’s first integration engine built entirely on the Salesforce platform.
“We are extremely proud to be a sponsor of Dreamforce 2016,” said Cloudaction President and Co-Founder Samir Kumar.

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Virtual Reality CMDB: The Future of Service Management

By Collin Parker, Software Architect, Cloudaction

Virtual reality (VR) is one of the most promising technologies for the ongoing evolution of service management. Here at Cloudaction, we’re looking out five to 10 years to imagine how VR can be a game changer for Remedyforce users.
The area where VR could have the most immediate impact is CMDB. Current CMDB solutions use two-dimensional forms that tend to fall short in representing complex relationship and dependency data,

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actionHub Now Available on the AppExchange

TULSA, Okla., Sept. 21, 2016—Cloudaction today announced that actionHub™, the world’s first integration engine built entirely on the Salesforce® platform, is now available on the AppExchange®, Salesforce’s business app marketplace.
“This is a truly historic achievement for Cloudaction,” said Samir Kumar, Cloudaction’s President and Co-Founder. “actionHub is a game-changing ‘No Code, No Middleware’ solution that accelerates digital transformation by enabling organizations to easily and quickly integrate Salesforce with anything—other Salesforce-based apps, on-premises apps and apps on other cloud platforms.

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Cloudaction’s Samir Kumar to be Featured Speaker at BMC Engage 2016

TULSA, Okla., Aug. 11, 2016—Cloudaction President and Co-Founder Samir Kumar will be a featured speaker at next month’s BMC Engage 2016 Global User Conference in Las Vegas.
Kumar will join BMC’s Olivier Segers in the breakout session “Leveraging Your Remedyforce Platform Investment: Easy to Integrate and Extend” on Sept. 8th starting at 4:15 p.m. The session will focus on how BMC’s cloud-based Remedyforce IT service management (ITSM) solution can be easily integrated with other enterprise applications and point solutions on the Salesforce AppExchange online marketplace or with traditional ITSM tools.

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