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Yearly Archives: 2016

Virtual Reality CMDB: The Future of Service Management

By Collin Parker, Software Architect, Cloudaction

Virtual reality (VR) is one of the most promising technologies for the ongoing evolution of service management. Here at Cloudaction, we’re looking out five to 10 years to imagine how VR can be a game changer for Remedyforce users.
The area where VR could have the most immediate impact is CMDB. Current CMDB solutions use two-dimensional forms that tend to fall short in representing complex relationship and dependency data,

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Posted in Remedyforce

Remedyforce Consulting: My Top 16 Enhancements in Remedyforce Summer 16

By Kedar Zavar, Senior Consultant, Cloudaction

As a member of BMC’s Early Access Program, I have the privilege to test-drive new Remedyforce releases before they’re generally available and provide feedback to the development team. It’s always exciting for me to see new enhancements because I know how new features and functionality can have a positive impact on both the help desk staff and users. So, I was keyed up to look under the hood of the Remedyforce Summer 16 Release.

Posted in Remedyforce

Weatherford Transforms support

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Posted in File Download