Archive for 2018
actionHub Now Available in ServiceNow Store
TULSA, Okla., USA, and PUNE, India, Nov. 13, 2018 — Cloudaction, the global cloud solutions and implementation services company, announces it has extended the capabilities of its actionHub™ integration engine to include ServiceNow’s Now Platform. actionHub is now ServiceNow Certified and available in the ServiceNow Store. “ServiceNow’s certification of actionHub is truly a historic milestone…
Read MoreCloudaction Completes “Miracle in a Month” ServiceNow ITBM Implementation for Fortune 500 Company
TULSA, Okla., USA, and PUNE, India, Sept. 17, 2018 – Cloudaction, the global cloud solutions provider with deep experience in IT business management (ITBM) and IT service management (ITSM), recently completed a business-critical ServiceNow ITBM rollout for a Fortune 500 American company. Cloudaction successfully delivered the project in less than month to meet the client’s…
Read MoreCloudaction Achieves ServiceNow Bronze Services Partner Designation
TULSA, Okla., USA, and PUNE, India, Aug. 27, 2018 – Cloudaction, the global cloud solutions provider with deep experience in IT business management (ITBM) and IT service management (ITSM), announced today it has achieved the ServiceNow® Bronze Services Partner designation. This achievement recognizes Cloudaction’s commitment to training and product expertise, certification and high-rated customer satisfaction to…
Read MoreRemedyforce Consulting: Remedyforce Summer 18 Is Here!
By Kedar Zavar, Architect, Cloudaction The release of Remedyforce Summer 18 brings some great enhancements for Remedyforce administrators and clients. Here are my “summertime” favorites. 1. Enhanced Search Options with “Superbox” Self-Service Portal Benefits: Clients can use Self-Service easily search service requests, templates, knowledge articles and broadcasts. Search results are displayed with count if matching…
Read MoreOnboarding/Offboarding Automation Is Simple with Remedyforce and the actionHub Integration Platform
By Samir Kumar, Co-Founder and President, Cloudaction Any HR professional will tell you that onboarding of new hires is a resource- and cost-intensive process. A Deloitte study pegs the average cost-per-hire at more than $4000. What’s more, that number does not include hidden post-hiring costs such as paperwork and administration by HR and hiring managers,…
Read MoreMSP Provides Perfect Non-IT Use Case for Remedyforce
By Harendra Thatola, Global Delivery Director, Cloudaction A comprehensive business service management solution created by Cloudaction for a global managed services provider (MSP) provides the perfect use case for Remedyforce’s extraordinary value for both IT and non-IT deployments. Our client is a MSP specializing in high-speed internet, on-demand media, and voice/phone systems solutions for the…
Read MoreWelcome to Remedyforce Winter 18
By Kedar Zavar, Architect, Cloudaction Remedyforce Winter 18 is now generally available, but I’ve had the privilege of getting to play in the BMC Early Access sandbox. This release offers some great new features for Remedyforce admins/users, so let’s have a look at some of most noteworthy. Page Layout Types on Console Winter 18’s new…
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