Control-M Webinar: Leveraging Automation in Transition to Digital Government

TULSA, Okla., and PUNE, India – Experts from Cloudaction and BMC are joining forces to present a Control-M webinar on “Leveraging Automation in Transition to Digital Government.” The live event will take place on Tuesday, March 9th, at 3:00 p.m. Central. Click to register. Public sector agencies are under pressure to manage changing requirements for…

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8 of My Favorite BMC Helix Remedyforce Winter 21 Enhancements

By Kedar Zavar, Architect, Cloudaction BMC has announced the general availability of BMC Helix Remedyforce Winter 21, so now’s the time to dig into my top enhancements in this release. 1. (Even More) Dynamic Forms Remedyforce admins are going to love the enhanced dynamic field rendering in Winter 21. You can now configure this feature…

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Control-M Is Key to Digital Transformation in the Public Sector

TULSA, Okla., and PUNE, India – Public sector agencies are under increased pressure to manage the changing requirements for their infrastructure, applications, and data. To meet this critical need, agencies are increasingly using IT automation tools such as Control-M from BMC to transition to digital government. To that end, Cloudaction will team with BMC in…

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My Top 10 Features in Remedyforce Summer ‘20

By Kedar Zavar, Architect, Cloudaction The Summer ’20 release brings some great features to BMC Helix Remedyforce. Here are my top 10 favorites. 1) My Workday This new metric option is available on Remedyforce Console based on different objects such as incidents, tasks, problem, change, and release broadcast. Makes for easy prioritization of work. Offers…

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A Message from Cloudaction about COVID-19

COVID-19 (coronavirus) is impacting all of us—as individuals and as communities—in unprecedented ways. Given the rapidly changing environment, we are committed to doing all we can to maintain the well-being of the Cloudaction community, including our associates, our clients, and business partners. Here are the steps we’ve taken to date: We have instructed all Cloudaction…

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BMC Helix Remedyforce Winter 20 Review

By Kedar Zavar, Architect, Cloudaction The Winter 20 release brings some great enhancements for Remedyforce administrators and users alike. Here are my favorites. 1. Ability to Move Service Requests from Sandbox to Production Using Configuration Sets BMC Helix Remedyforce has introduced a new feature called configuration sets. Before, administrators could not move Service Request from…

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