BMC Helix Remedyforce Summer ’19 Review
By Kedar Zavar, Architect, Cloudaction BMC Helix Remedyforce Summer ’19 release offers us some great new features. Here’s an at-a-glance list at enhancements at a glance, followed by a brief look at my favorite Summer ’19 enhancements. My Summer ’19 favs Easily see attachments on Console with new attachment icon, including “see all” button. Ability…
Continue Reading →Cloudaction Grabs Spotlight as Emerging Innovator at ServiceNow Knowledge 19
TULSA, Okla., and PUNE, India, May 6, 2019 – Cloudaction is delighted to be a ServiceNow Emerging Innovator at Knowledge 2019, May 7-9 at The Venetian & Sands Expo Center in Las Vegas. Cloudaction is at booth P3 in the exclusive Emerging Innovators area. Joining the Cloudaction team at the booth will be Cloudaction President/Co-Founder Samir…
Continue Reading →Top 10 Features in BMC Helix Remedyforce Winter 19
By Kedar Zavar, Architect, Cloudaction BMC Helix Remedyforce brings some great features with the Winter 19 release. Here are my top 10. 1. New HighCharts for QuickViews Benefits No more Adobe Flash needed 2D-3D options Available “donut chart” option 2. Ability to Find Records Using Multiple Column Filters on Console Benefits Agents can easily sort…
Continue Reading →actionHub Now Available in ServiceNow Store
TULSA, Okla., USA, and PUNE, India, Nov. 13, 2018 — Cloudaction, the global cloud solutions and implementation services company, announces it has extended the capabilities of its actionHub™ integration engine to include ServiceNow’s Now Platform. actionHub is now ServiceNow Certified and available in the ServiceNow Store. “ServiceNow’s certification of actionHub is truly a historic milestone…
Continue Reading →Cloudaction Completes “Miracle in a Month” ServiceNow ITBM Implementation for Fortune 500 Company
TULSA, Okla., USA, and PUNE, India, Sept. 17, 2018 – Cloudaction, the global cloud solutions provider with deep experience in IT business management (ITBM) and IT service management (ITSM), recently completed a business-critical ServiceNow ITBM rollout for a Fortune 500 American company. Cloudaction successfully delivered the project in less than month to meet the client’s…
Continue Reading →Cloudaction Achieves ServiceNow Bronze Services Partner Designation
TULSA, Okla., USA, and PUNE, India, Aug. 27, 2018 – Cloudaction, the global cloud solutions provider with deep experience in IT business management (ITBM) and IT service management (ITSM), announced today it has achieved the ServiceNow® Bronze Services Partner designation. This achievement recognizes Cloudaction’s commitment to training and product expertise, certification and high-rated customer satisfaction to…
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