Enriching the ServiceNow ITSM Experience for Employees and IT with RPA

At midsize-to-large organizations around the world, more IT departments rely on ServiceNow to support their IT service management than any other ITSM platform. ServiceNow’s native functionality provides a level of process automation to handle many of the critical ITSM functions. Augmenting ServiceNow with a robotic process automation (RPA) platform, however, can significantly enhance ServiceNow’s out-of-the-box…

Enhancing Salesforce with Intelligent Automation from Automation Anywhere

Salesforce is the de facto leader in customer relationship management (CRM). Salesforce gives your team all the tools they need to keep your rev-gen and customer service engines revving at maximum horsepower. Salesforce solutions enable complete transparency into task ownership, accountability, and progress in real time—from top-of-the-funnel lead gen (Marketing Cloud for awareness building, prospect…