Multi-location Retail Company Goes Live with ServiceNow ITBM in 30 Days

Customer One of the largest retail home improvement companies, with approximately 2,500 locations throughout North America, engaged Cloudaction to lead a business-critical ServiceNow IT Business Management deployment with an expedited timeline. Opportunity The business driver for the accelerated implementation was in support of a $28 million enterprise infrastructure initiative to re-cable the company’s 1,700+ retail…