Salesforce Platform (Force.com)
- The industry standard in cloud computing Built by cloud computing leader Salesforce, the Salesforce Platform (Force.com) is the premier platform for creating and deploying applications on the cloud. More than 100,000+ companies, including many industry leaders, trust Force.com with their business. And they’ve built 220,000+ apps that run in accredited, world-class data centers with backup, failover, disaster-recovery, and an uptime record exceeding 99.9%.
- Agile and built for speed As a development platform, Salesforce is fast because it requires minimal coding. You can assemble apps in building-block fashion using Salesforce visual tools and library of components. Development is streamlined via integrated sandbox environments, and integration is enabled via open APIs.
- Robust CRM in the cloud Built on the Salesforce Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to leads, contacts, accounts, and critical business information. It’s everything to close deals quicker, wherever, whenever, on any device.
- Track and close more deals, more quickly With Sales Cloud, reps can boost sales productivity, collaborate on deals across the entire company, manage contacts with a single shared customer profile, and provide management with enhanced visibility via real-time dashboards and advanced analytics.
- The future of customer service Built on the Salesforce Platform, Service Cloud allows organizations to deliver revolutionary customer service from anywhere, anytime, on any device. Whether you’re on your desktop or on the go, the power and functionality of Service Cloud gives you everything you need to be more productive, resolve more issues, and exceed customer expectations.
- The #1 customer service app Service Cloud enables reps to connect with customers through multiple channels, deliver faster, personalized service in new ways such as mobile devices, and build brand loyalty.
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