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Global Electronics Manufacturer Selects Cloudaction for Remedyforce Optimization Project
TULSA, Okla., Jan. 6, 2016 – Cloudaction, the leading BMC Remedyforce ITSM consulting and implementation company in North America, announced that it has been selected by the North American division of a multinational high-tech electronics manufacturer to provide Remedyforce optimization services and maintenance support. Cloudaction will optimize the customer’s existing Remedyforce installation, which was originally…
Continue ReadingCloudaction Completes Major Remedyforce Migration for Global Technology Company
TULSA, Okla., Dec. 22, 2015 – Cloudaction, the leading BMC Remedyforce ITSM consulting and implementation firm in North America, recently completed a major Remedyforce consulting and implementation services engagement for a global networking technology company. In the engagement, Cloudaction migrated and optimized the company’s service desk environment from its existing on-premises ticketing system to BMC…
Continue ReadingBMC Remedyforce in Spotlight at Salesforce World Tour
TULSA, Okla., Dec. 10, 2015 – When the Salesforce World Tour rolls into Dallas on Dec. 17th, BMC Remedyforce will be in the spotlight as a true enterprise solution for IT service management and business innovation. The Salesforce World Tour is an all-new Salesforce marketing and educational program featuring one-day events held in select locations…
Continue ReadingCloudaction’s Samir Kumar to Speak at IIT Roorkee Alumni National Conference
TULSA, Okla., Dec. 2, 2015 – Cloudaction is pleased to announce it is a platinum sponsor of the IIT Roorkee Alumni National Conference 2015, Dec. 12th at the Santa Clara Convention Center in Santa Clara, Calif. The event is focused on providing information and networking opportunities for alumni of the Indian Institute of Technology Roorkee.…
Continue ReadingCloudaction’s actionHub™ Remedyforce-to-Atrium Connector Accelerates Service Fulfillment, Eliminates Manual Intervention for Routine Service Requests
TULSA, Okla., USA, and PUNE, India, Oct. 22, 2015 – Cloudaction, the leading BMC Remedyforce ITSM consulting and implementation firm in North America, today announced the release of its actionHub™ Remedyforce-to-Atrium connector. By integrating Remedyforce’s self-service portal with BMC Atrium Orchestrator, the actionHub integration accelerator enables organizations to automate routine tasks and respond to service…
Continue Reading“Shoes (and More) for Ukraine” Charitable Initiative Announced
TULSA, Okla., Oct. 5, 2015 – Stonebridge Acquisition, Inc., (SAI) today announced “Shoes (and More) for Ukraine,” a charitable drive designed to send shoes and clothing to refugees in war-torn Ukraine. “Shoes (and More) for Ukraine” is an offshoot of last year’s successful “Shoes for Ukraine” drive that saw SAI associates from its Cloudaction and…
Continue ReadingRemedyforce Achieves ‘Peak Enterprise’ at Dreamforce 2015
TULSA, Okla., Sept. 23, 2015 – With three large customers showcased at Dreamforce 2015, Salesforce’s annual user and developer extravaganza, Cloudaction President Samir Kumar says BMC Remedyforce has clearly earned its seat at the table as a world-class ITSM solution for larger enterprises. “Remedyforce’s viability and strength as a cloud-based solution for larger organizations was…
Continue ReadingThree Cloudaction Customers in the Spotlight at Dreamforce 2015
TULSA, Okla., Sept. 2, 2015 – Three Cloudaction customers—Weatherford International, Five9, and Crossmark—will be featured in breakout sessions at Dreamforce 2015, Salesforce’s annual user and developer conference, Sept. 15-18 in San Francisco. Weatherford Client & Collaboration Services Manager Cathy Holladay will join BMC Vice President of Marketing Solutions Saar Shwartz in “Managing IT for the…
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