How to Integrate Remedyforce and JIRA in 30 Minutes or Less
February 27, 2020
This fluff-free 30-minute demonstration will show you how to:
- Set up a Remedyforce + JIRA integration in 30 minutes or less with actionHub™
- Configure business rules to support specific use cases
- Support team escalating Remedyforce Incident/Service Request tickets to create Issues in JIRA for AppDev/Engineering team
- AppDev/Engineering team requesting/receiving additional information needed to resolve Issue from the Support team
- Eliminate manual data entry so teams focus on doing their jobs
- Remove human error during the escalation process and increase team productivity and collaboration