How to Integrate TFS and Remedyforce in 30 Minutes or Less
February 26, 2020
This 30-minute session demonstrates how to:
- Set up a Remedyforce – TFS integration in 30 minutes or less using actionHub™
- Configure business rules to support specific use cases: Support team escalating Remedyforce Incident/Service Request tickets to create Work Items in TFS for AppDev/Engineering team and AppDev/Engineering team requesting/receiving additional information needed to resolve Issue from Support team
- Support team escalating Remedyforce Incident/Service Request tickets to create Work Items in TFS for AppDev/Engineering team
- AppDev/Engineering team requesting/receiving additional information needed to resolve Issue from Support team