Videos

This webinar focuses on practical techniques for getting the most from your Remedyforce implementation, including: We will show you how to get more value from Remedyforce, including: Best practices for Foundation Data Setup How to maximize Remedyforce Core Modules (Incident, Service Request, Problem, Change, Dashboards) How to Integrate Remedyforce-Jira using actionHub

This fluff-free 30-minute demonstration will show you how to: Set up a Remedyforce + JIRA integration in 30 minutes or less with actionHub™ Configure business rules to support specific use cases Support team escalating Remedyforce Incident/Service Request tickets to create Issues in JIRA for AppDev/Engineering team AppDev/Engineering team requesting/receiving additional information needed to resolve Issue…

This fluff-free technical session features: Valuable user insights based on Toronto-based real estate company Cadillac Fairview’s production Remedyforce and SCOM/SCOrch integration A live demonstration showing how to integrate Remedyforce and SCOM/SCOrch in 30 minutes utilizing actionHub’s SCOM/SCOrch connectors A step-by-step blueprint for configuring business rules in actionHub for specific Remedyforce and SCOM/SCOrch use cases: Customer…

This technical session features: A live demonstration showing how to integrate Remedyforce and Service Cloud in 30 minutes utilizing actionHub™, the world’s first integration engine built entirely on the Salesforce Platform™ A step-by-step blueprint for configuring business rules in actionHub for specific Remedyforce and Service Cloud use cases Customer Service Team escalating Cases in Service…

This 30-minute session demonstrates how to: Set up a Remedyforce – TFS integration in 30 minutes or less using actionHub™ Configure business rules to support specific use cases: Support team escalating Remedyforce Incident/Service Request tickets to create Work Items in TFS for AppDev/Engineering team and AppDev/Engineering team requesting/receiving additional information needed to resolve Issue from…

This session focuses on a real-world actionHub case study featuring Continuant, a global managed service provider that utilizes actionHub’s pre-built connectors to accelerate eBonding deployments between its Salesforce-based Event/Incident Management Systems (Service Cloud) and any cloud-based and on-prem enterprise apps used by its customers (ServiceNow, Remedyforce, JIRA, Microsoft SCOM, and more).

This technical session features a live demonstration showing how Remedyforce administrators can integrate Remedyforce and MS TFS using the actionHub™ integration platform. actionHub is available for a free trial on the AppExchange.