Energy Company Migrates Legacy Customer Care System to Salesforce
September 1, 2023
When a retail energy company wanted to maximize its Salesforce investment by migrating a customer care application developed in .NET to the Salesforce platform, they looked to Cloudaction for custom development expertise. We recreated the app using Service Cloud and MuleSoft, enabling the company’s customer service agents to retain the business-critical agility demanded by its customer-first strategic vision.