25% of Cloudaction Consultants Have Achieved ‘Salesforce Certified Service Cloud Consultant’ Professional Credential

TULSA, Okla., and PUNE, India, Feb. 4, 2016 – Cloudaction, a cloud solutions firm focused on strategic consulting, implementation, integration, and innovation services for the Salesforce1 platform, has reached a new milestone in its core competencies, with the announcement that 25 percent of its consultants have now earned the Salesforce Certified Service Cloud Consultant professional credential.
The achievement marks a milestone at the company, according to Samir Kumar, Cloudaction’s President and Co-founder. “We have now reached critical mass in our Service Cloud knowledge and capabilities,” Kumar said.

Global Electronics Manufacturer Selects Cloudaction for Remedyforce Optimization Project

TULSA, Okla., Jan. 6, 2016 – Cloudaction, the leading BMC Remedyforce ITSM consulting and implementation company in North America, announced that it has been selected by the North American division of a multinational high-tech electronics manufacturer to provide Remedyforce optimization services and maintenance support.
Cloudaction will optimize the customer’s existing Remedyforce installation, which was originally implemented by another consulting firm. The customer had envisioned leveraging Remedyforce’s robust IT service management functionality to improve the user experience for its entire business ecosystem: technical staff,

Cloudaction Completes Major Remedyforce Migration for Global Technology Company

TULSA, Okla., Dec. 22, 2015 – Cloudaction, the leading BMC Remedyforce ITSM consulting and implementation firm in North America, recently completed a major Remedyforce consulting and implementation services engagement for a global networking technology company.
In the engagement, Cloudaction migrated and optimized the company’s service desk environment from its existing on-premises ticketing system to BMC Remedyforce, the market-leading cloud-based ITSM service desk solution built on the robust Salesforce1 platform. The company, which also employed Salesforce for customer relationship management,

BMC Remedyforce in Spotlight at Salesforce World Tour

TULSA, Okla., Dec. 10, 2015 – When the Salesforce World Tour rolls into Dallas on Dec. 17th, BMC Remedyforce will be in the spotlight as a true enterprise solution for IT service management and business innovation.
The Salesforce World Tour is an all-new Salesforce marketing and educational program featuring one-day events held in select locations around the world. Each focuses on practical approaches for extending the Salesforce platform to transform the business and connect with customers in a whole new way.

Cloudaction’s Samir Kumar to Speak at IIT Roorkee Alumni National Conference

TULSA, Okla., Dec. 2, 2015 – Cloudaction is pleased to announce it is a platinum sponsor of the IIT Roorkee Alumni National Conference 2015, Dec. 12th at the Santa Clara Convention Center in Santa Clara, Calif.
The event is focused on providing information and networking opportunities for alumni of the Indian Institute of Technology Roorkee. IIT Roorkee is one of seven Institutes of Technology created as centers of excellence for higher training, research and development in science,

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