Restaurant Chain Supports 30,000 Suppliers with Custom Salesforce Solution
Customer To keep customers coming back to its 600+ restaurants, this U.S. hospitality industry giant works with upwards of 30,000 suppliers. Managing these relationships efficiently, and making it easy for suppliers to work with them, is a top-of-mind concern for the company. Problem The company wanted to transform its supplier management system. The existing system…
Energy Company Migrates Legacy Customer Care System to Salesforce
A retail energy company maximized its Salesforce investment by migrating a customer care application developed in .NET to the Salesforce platform. Cloudaction recreated the app using Service Cloud and MuleSoft integrations, enabling the company’s agents to retain the business-critical functionality demanded by its customer-first strategic vision. Customer With over $2 billion in annual revenue, this…