Cloudaction President Samir Kumar to Team with Five9 and Salesforce Execs at BMC Engage 2015 Breakout Session
TULSA, Okla., Aug. 26, 2015 – Cloudaction President and Co-founder Samir Kumar will be a featured presenter for an informative BMC Remedyforce partner breakout panel at the upcoming BMC Engage 2015, BMC’s global user conference, Sept. 8-11 in Las Vegas.
Kumar will join fellow panelists Five9 Senior IT Director Tony Sorensen and Salesforce Product Marketing Director George Kucera to discuss “BMC Remedyforce for Enterprise Environments: High-Speed Innovation for a 360-Degree View of Your Customers.” The session will be on Thursday, Sept. 10, from 11:30 a.m. to 12:30 p.m.
The session will feature real-life examples from Cloudaction customer Five9, which is leveraging the combined power of Remedyforce and the Salesforce1 platform to lower costs, improve internal and external customer experience, and implement best-practice policies and procedures from within a shared service desk environment.
“I am honored to share the stage with Tony and George as part of BMC Engage 2015 IT service support program,” Kumar said. “We look forward to highlighting how Five9 has created a true enterprise solution by optimizing their Remedyforce investment and leveraging Salesforce’s industry-leading platform, complemented by Cloudaction’s actionHub™ integration accelerator.”
More information on the BMC Engage 2015 partner breakout session “BMC Remedyforce for Enterprise Environments: High-Speed Innovation for a 360-Degree View of Your Customers” is available on the conference website.
Cloudaction is a cloud solutions firm focused on strategic consulting, implementation, integration, and innovation on and around the Salesforce1 (Force.com) platform. Our pure-play focus on the Salesforce1 platform spans Sales Cloud (CRM), Service Cloud (Customer Service), Remedyforce (IT Service Management), Cloud Coach (Project Management), OneLogin (Identity Management) and custom Salesforce1 solutions. Based in Tulsa, Oklahoma U.S.A., we are a global company serving the Americas, Europe, South Asia, and Australia. With satellite offices across the U.S. and a Center of Excellence for Salesforce1 development in Pune, India, Cloudaction delivers exceptional results, on time and on budget. Visit us on the web at www.cloudaction.com.