Cloudaction Completes Major Remedyforce Migration for Global Technology Company
TULSA, Okla., Dec. 22, 2015 – Cloudaction, the leading BMC Remedyforce ITSM consulting and implementation firm in North America, recently completed a major Remedyforce consulting and implementation services engagement for a global networking technology company. In the engagement, Cloudaction migrated and optimized the company’s service desk environment from its existing on-premises ticketing system to BMC…
Continue Reading →BMC Remedyforce in Spotlight at Salesforce World Tour
TULSA, Okla., Dec. 10, 2015 – When the Salesforce World Tour rolls into Dallas on Dec. 17th, BMC Remedyforce will be in the spotlight as a true enterprise solution for IT service management and business innovation. The Salesforce World Tour is an all-new Salesforce marketing and educational program featuring one-day events held in select locations…
Continue Reading →Remedyforce Consulting: Salesforce API endpoint retirement Jan. 1, 2016 – Action Required
By Kedar Zavar, Senior Consultant, Cloudaction Salesforce has announced that the API endpoint https://www.salesforce.com will be retired Jan. 1, 2016. Because Remedyforce runs on the Salesforce platform, this means that Remedyforce integrations using https://www.salesforce.com as a step—including all Pentaho transformations—must be updated to Salesforce’s new official endpoint, https://login.salesforce.com, before the end of the year. What…
Continue Reading →Cloudaction’s Samir Kumar to Speak at IIT Roorkee Alumni National Conference
TULSA, Okla., Dec. 2, 2015 – Cloudaction is pleased to announce it is a platinum sponsor of the IIT Roorkee Alumni National Conference 2015, Dec. 12th at the Santa Clara Convention Center in Santa Clara, Calif. The event is focused on providing information and networking opportunities for alumni of the Indian Institute of Technology Roorkee.…
Continue Reading →Remedyforce Consulting: 18 "can't miss" enhancements in Remedyforce Summer 15
By Kedar Zavar, Senior Consultant, Cloudaction As a Sandbox customer, I was privileged to get early access to Remedyforce Summer 15. While every Remedyforce release adds some wonderful enhancements, Summer 15 is particularly robust. And with so many new features and customizations to offer, it took some effort to squeeze everything great about this release…
Continue Reading →Cloudaction’s actionHub™ Remedyforce-to-Atrium Connector Accelerates Service Fulfillment, Eliminates Manual Intervention for Routine Service Requests
TULSA, Okla., USA, and PUNE, India, Oct. 22, 2015 – Cloudaction, the leading BMC Remedyforce ITSM consulting and implementation firm in North America, today announced the release of its actionHub™ Remedyforce-to-Atrium connector. By integrating Remedyforce’s self-service portal with BMC Atrium Orchestrator, the actionHub integration accelerator enables organizations to automate routine tasks and respond to service…
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