By Eric Olson, Senior Consultant, Cloudaction    

As a Remedyforce user, have you ever wished you could import a list of child Categories without having to scrub your CSV file to get the parent Category ID in there for the mapping? Dataloader.io, MuleSoft’s cloud-based data import tool for force.com, can map lookup fields by a name value in another object.
Suppose I have a list of Categories that I want to import, and that I have already created or imported the parent level Categories.