Execs from Cloudaction India to Address Pune Salesforce Developer User Group Meeting

PUNE, India, June 15, 2015 – Business executives from Cloudaction India will be featured presenters at the upcoming June meetup of the Pune Salesforce Developer User Group on June 20th.

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Cloudaction Launches actionHub™ Integration Accelerator for Remedyforce

TULSA, Okla., and PUNE, India, June 9, 2015 – Cloudaction, the leading BMC Remedyforce ITSM consulting and implementation firm in North America, today launched actionHub™, the world’s first integration accelerator designed exclusively for Remedyforce to enable seamless integration for cloud and hybrid enterprise application environments. Built entirely on the Salesforce1 platform, actionHub extends Remedyforce’s native…

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30 “Need to Know” Enhancements in BMC Remedyforce Spring 15 Release

By Kedar Zavar, Senior Consultant, Cloudaction       Another great Remedyforce release is now available for self-upgrade and will soon be rolled out universally. The Remedyforce Spring 15 release promises to be one of the best releases yet, with a sharp focus on significant efficiency and usability gains around Service Requests and CMDB. Below is a quick overview…

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Remedyforce Implementation: My top 13 tools to help you manage Remedyforce Salesforce orgs

By Kedar Zavar, Senior Consultant, Cloudaction     As a veteran of numerous Remedyforce implementations, large and small, I’ve come to understand that one of the more common challenges for administrators is the ability to efficiently manage Remedyforce Salesforce orgs. Remedyforce is built on the Salesforce1 (formerly Force.com) platform, which is huge and often intimidating for new…

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Cloudaction Organizes Earthquake Relief for Nepal-India Region, Raises +$5k in 24 Hours

TULSA, Okla., USA, and PUNE, India, April 28, 2015 – Last Saturday’s Nepal earthquake was a half a world away from Tulsa, Okla., but its devastation was felt in the offices of Tulsa-based Cloudaction and its sister division Stonebridge Consulting. While the epicenter of the 7.8 magnitude earthquake was in Nepal, the quake also hit…

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Remedyforce Integration: Chatter 101 for Remedyforce Help Desk

By Kedar Zavar, Senior Consultant, Cloudaction     Chatter is a Salesforce “enterprise social” tool that brings the power of social networking to the business world. The idea is simple: Harness the power of Facebook- and Twitter-like communications – for sharing information and communicating – then turn it loose within the organization to empower employees, enable teams…

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