Remedyforce Consulting: Extending your Remedyforce implementation using Salesforce APIs to create enterprise-class solutions
By Bruce Morgan, Senior Consultant, Cloudaction Through continued technical advances driven in part by the BMC-Salesforce partnership, the cloud development community now has a platform for creating true enterprise solutions that can serve and support multiple purposes via seamless integration of mission-critical business systems. Today, the advent of APIs, in particular Salesforce APIs, has made…
Continue Reading →Remedyforce Consulting Expert Ron Hill Joins Cloudaction
TULSA, Okla., Oct. 20, 2014 – Cloudaction, a leading provider of cloud consulting and implementation services, today announced that Ron Hill has joined the Cloudaction leadership team as Principal Solution Consultant. In this new role, Hill is responsible for solution strategy and development, pre-sales management and strategic customer management. Cloudaction President Samir Kumar said, “We…
Continue Reading →Cloudaction Sponsors Women in IT Networking Event at BMC Engage 2014
TULSA, Okla., October 2, 2014 – Cloudaction, a leading provider of cloud consulting and implementation services, today announced that it is sponsoring personal branding expert Rita Allen’s featured presentation during the Women in IT Networking Event at BMC Engage 2014, Oct. 14, at the Walt Disney World Swan and Dolphin Resort in Orlando, Fla. Ms.…
Continue Reading →Remedyforce Consulting: BMC takes Remedyforce CMDB to the next level
By Pat Leftwich, Senior Consultant, Cloudaction Until recently, only very large enterprise IT groups invested the time, effort, and expense required to implement a CMDB. Smaller organizations did not have any feasible options available in their favor because there were no “one size fits all” CMDBs on the market. In today’s more complex infrastructure and…
Continue Reading →Remedyforce Integration: Leveraging Remedyforce and JIRA integrations
By Bruce Morgan, Senior Consultant, Cloudaction JIRA from Atlassian provides a rich environment for managing software development, from issue tracking to project management to work assignments. When coupled with Remedyforce’s world-class ITIL process management expertise, a robust system can be assembled for managing development projects from conceptualizing to guaranteeing end user satisfaction. Remedyforce’s and JIRA’s…
Continue Reading →20 reasons to upgrade to Remedyforce Summer ‘14
By Kedar Zavar, Senior Consultant, Cloudaction While the Summer ’14 release of Remedyforce unleashed a wealth of enhancements and new functionality, it also is proof positive that Remedyforce just keeps getting better, with a wealth of enhancements and new functionality. What’s more, this kind of continual improvement by BMC is by design. BMC product management…
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