Archive for October 2023
GenAI-led Enterprise Self-Service With Automation Anywhere
Generative AI-led RPA is a self-service game changer for customers and employees alike. As the use cases in this video demonstrate, Cloudaction’s solution architecture enables you to integrate Automation Anywhere’s RPA platform with ChatGPT to drive business value and save costs—by aggregating data from enterprise systems, including ERP, customer service, ITSM/help desk, and more—thereby providing…
Read MoreReimagining Employee Experience on the Salesforce Platform – Integrations Use Case
In this video, we follow an employee named Hamilton as he uses the self-service Employee Experience site to request time off. With automated processes and integrations to timekeeping and calendar applications like Outlook, Hamilton’s request is reviewed and approved, and other applications are updated in real time.
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