By Kedar Zavar, Architect, Cloudaction BMC Helix Remedyforce brings some great features with the Winter 19 release. Here are my top 10. 1. New HighCharts for QuickViews Benefits No more Adobe Flash needed 2D-3D options Available “donut chart” option 2. Ability to Find Records Using Multiple Column Filters on Console Benefits Agents can easily sort…

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